Returns & Exchanges
At Edward Martin, we stand behind the quality of our home furnishings and offer a 30-day return window for items in their original condition. We strive to ensure your living space is perfect, providing seamless solutions for returns and exchanges if a product does not meet your expectations.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original Edward Martin boxing, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your package.
Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality assurance, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing